Your Well-Being Is Our Priority

Responsible Gaming at Rabajie — Stay Safe While Having Fun

Keep betting within the bounds of entertainment — Rabajie's responsible gaming tools and guidelines are here to keep you on the right track.

24/7 Support Help Anytime
Set Limits In Your Control
Self-Break Options Active Immediately
Expert Advice Trained Team Always on Hand
Betting Limit Self-Cooling-off Reality Check Self-Exclusion Spend Tracking Helpline Age Verification Mental Well-being

Set a Deposit Limit

Set your own daily, weekly, or monthly deposit limits. Limits take effect immediately once set, and a 24-hour wait applies if you wish to increase them.

Self-Cooling-off

Temporarily suspend your account for anywhere from 1 day to 6 weeks. During this period, logging in and placing bets will be completely disabled.

Reality Check

Pop-up notifications will appear at set intervals reminding you how long you've played and how much you've won or lost.

Self-Exclusion

Block your account for 6 months to 5 years, or permanently. Once activated, this cannot be reversed before the period ends.

Set a Loss Limit

Once your losses reach a set amount, your account will automatically end the session. Protect yourself from financial harm.

Session Time Limit

Decide in advance how long you'll play each day. You'll be automatically logged out when the time is up, helping to curb marathon sessions.

1. What Is Responsible Gaming and Why Does It Matter

Online betting is a form of entertainment — but it's only truly enjoyable when you play within your limits. Rabajie believes responsible play isn't just about following rules; it's about being mindful of your mental well-being, your family, and your financial stability.

A large share of online betting users in Bangladesh are young — many visiting the platform for the first time. For them, and for experienced users alike, Rabajie has developed practical tools and guidelines to ensure a healthy, enjoyable betting experience.

Remember — betting is never a guaranteed source of income. It's entertainment, and should be treated as such. The enjoyment should come first, not the winnings.

Rabajie follows the international responsible gaming standards set by GamCare and GambleAware. Our support team is fully trained and always ready to listen and assist with any concerns you may have.

2. How Betting & Spend Limits Work

One of the most effective responsible gaming tools at Rabajie is the ability to set your own limits. It keeps you in control of your finances and helps prevent emotionally driven overspending.

Deposit Limit

You can set a maximum deposit limit on a daily, weekly, or monthly basis. Lowering your limit takes effect immediately. To raise it, a 24-hour cooling-off period applies — protecting you from impulsive decisions.

Loss Limit

If your losses exceed a set amount within a given period, the system will automatically suspend your betting. It's a solid safeguard against financial loss.

Bet Amount Limit

Set a maximum stake per bet to protect yourself from placing large single wagers.

  • Go to Account Settings After logging in, click the profile icon in the top right corner.
  • Select the "Responsible Gaming" section Look for the Responsible Gaming option in the settings menu.
  • Set Your Preferred Limits Choose the limit that suits you — deposit, loss, or session time.
  • Enter the amount and confirm Enter your desired limit and click the "Save" button.
  • Effective Immediately Any reduction in limits will take effect immediately.

3. Self-Assessment — Check In With Yourself

Ask yourself the questions below to check whether your betting habits are healthy. If you answer "yes" to most of them, please reach out to our support team.

Self-Assessment Test

1
Do you chase losses by placing more bets to try to win back what you've lost?
2
Are your family or friends concerned about your betting habits?
3
Are you finding it hard to take a break?
4
Have you borrowed money or skipped important expenses to fund your betting?
5
Do you feel restless or irritable when you're not betting?
6
Is your betting affecting your family life or career?
If you answered "Yes" to two or more questions, please reach out to our support team or consider the self-exclusion option. Asking for help isn't a sign of weakness — it takes courage.

4. Self-Exclusion Process

Self-exclusion is the most powerful responsible gaming step available. If you feel that betting is having a negative impact on your life, use this option.

Temporary Exclusion

Block your account for 6 months, 1 year, or 2 years. You can reactivate it once the period is over.

Permanent Exclusion

Permanently close your account. This action cannot be undone — for the highest level of protection.

Marketing Opt-Out

All promotional emails and notifications will be automatically turned off during your self-exclusion period.

Balance Refund

Any balance remaining in your account at the time of self-exclusion will be returned to your registered payment method.

If you attempt to open a new account during a self-exclusion period, Rabajie will detect and block it. Our system is always working to keep you protected.

5. Signs of Addiction — When to Take Notice

Problem Gambling can often develop gradually — sometimes without you even realising it. Familiarise yourself with the warning signs below and stay aware:

  • Chasing losses: Chasing losses by placing bigger bets to try to win back what you've lost.
  • Gradually increasing your bet amounts: Placing bigger bets to recapture the same level of excitement as before.
  • Lying: Hiding your betting habits from family or friends.
  • Financial problems: Betting without paying bills or by taking on debt.
  • Mood Changes: Feeling extremely upset or angry after a loss.
  • Relationship problems: Neglecting family, friends, or your career.
  • Unable to Take a Break: Wanting to stop but keep coming back.
If you notice these signs, don't try to handle it alone. Rabajie's support team and external specialist organisations are ready to help. Reaching out takes courage.

6. Tips for Building Healthy Betting Habits

Responsible gaming isn't about giving up betting — it's about playing with the right mindset and habits. Follow the tips below for a consistently enjoyable experience at Rabajie:

  • Set a budget in advance: Set a weekly or monthly betting budget in advance and commit to staying within it.
  • Set a Time Limit: Decide how long you want to play each day and stick to it. Set an alarm or use the session timer.
  • Set your winnings aside: After a big win, withdraw those funds — repeatedly staking the same winnings increases your risk.
  • Don't bet on impulse: Avoid betting when you're angry, upset, or stressed. Your decision-making is impaired in those states.
  • Never bet under the influence of alcohol or substances: Decisions made under the influence are often ones you'll regret.
  • Take a break: Take breaks during long sessions. Step away, drink some water, and rest for a while.
  • Don't treat betting as a source of income: There's no guarantee of regular income from betting — always treat it as entertainment.
  • Accept Wins and Losses: Losing is a normal part of betting. If you lose, stay calm and treat it as a learning experience.

7. Help & Resources

If you or someone you know is struggling with a betting-related problem, you don't have to face it alone. In addition to Rabajie's own support, specialist help is also available externally.

Rabajie Live Support

Get help via live chat or email, 24/7. support@rabajie.app

Professional Counselors

Our trained team offers free, confidential guidance on any betting-related concerns.

Educational Resources

Guides, videos, and infographics on responsible betting are available in Bengali.

Family Protection

If a family member is struggling, you can submit a support request on their behalf.

For help, email us at support@rabajie.app with the subject line "Responsible Gaming". Our dedicated team will respond within 24 hours, and your information will be kept completely confidential.

8. Protection of Minors

Rabajie strictly prohibits registration and betting for anyone under 18. Age verification is mandatory at sign-up, and additional identity documents may be requested at any time.

Parents can use filtering software to monitor and control their children's internet activity. If you suspect a minor is using our platform, please contact support@rabajie.app immediately.

No. Activating a cooling-off or self-exclusion period keeps your account balance safe. Once the period ends — or upon request during exclusion — your funds will be returned to your registered payment method.

Yes, with conditions. Decreasing a limit takes effect immediately. However, if you want to increase a limit, a 24-hour cooling-off period applies. This rule is in place to protect you from decisions made in the heat of the moment.

No. Permanent self-exclusion is a final decision. Once activated, no new account can ever be created using those details. For temporary exclusions (6 months–5 years), reactivation is possible once the period ends.

Reach out to Rabajie's support team at support@rabajie.app or chat with us via live chat. Our trained team will assist you in complete confidence. We can also refer you to external specialist organisations if needed.

Absolutely. Rabajie also accepts support requests from family members. Email support@rabajie.app with the subject line "Family Support" and share the details. Our team will take the appropriate steps while keeping your identity strictly confidential.

Reality Check is a pop-up notification that appears automatically at set intervals — such as every 30 minutes or every hour. It shows you how long you've been playing and how much you've won or lost. You can adjust the interval timing yourself in your settings.

Play Safe, Play Happy

Use Rabajie's responsible betting tools and enjoy the best betting experience while staying within your limits.

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